Returns and exchanges

To start your wallpaper return process please enter your email address/phone number and your WM order number below.

Paint, murals, fabric & samples

We cannot accept returns on samples, murals, paint or fabric due to the bespoke nature of the products.

Wallpaper & cushions

We always recommend ordering a sample of our wallpaper before purchase and using our wallpaper calculator to determine how many rolls you will need. Our wallpapers are batchless so we would always recommend ordering the correct amount of rolls (rather than over ordering) and if for any reason you need to purchase more, you can do so safe in the knowledge that our wallpapers are batchless.

We hope you love your Woodchip & Magnolia wallpaper and/or cushions but on the occasion you would like to return, we accept returns which are unopened, undamaged and in the original packaging within 30 days of delivery.

All our wallcoverings are printed bespoke for every individual order, we do not hold stock.

Please note that all returns are made at your own risk.

*Return orders of 100% unused rolls will be subject to a 20% restocking fee

*Cancellation requests received over 24 hours after purchase will be subject to a 20% re-stocking fee

How to Return

To start a return click here.

Once your return has been received and approved, you will receive a refund within 14 days.

Returns are charged at £6 and will be deducted from your refund.

*Return orders of 100% unused rolls will be subject to a 20% restocking fee

 

All goods should be returned in the original packaging, unopened and undamaged to:

Once your return has been recieved and approved, you will receive a refund within 14 days