Woodchip & Magnolia
FREE UK DELIVERY
Woodchip & Magnolia's Trading Terms
Welcome to Woodchip & Magnolia please note that You and Your as a purchaser of Products made available through Woodchip & Magnolia Wallpaper Products and Your use of products provided by Woodchip & Magnolia Wallpaper is subject to the following terms and conditions Terms. Purchase of Products You must be 18 years of age to purchase Products from Woodchip & Magnolia Wallpaper. Please read these Terms carefully prior to making a purchase. In making a purchase this indicates that you have accepted and have understood the Terms.
This website has been put together to comply with English law and is operated in England. All visits to this website shall be governed by English law.
Wallpaper may vary in colour from that seen on your monitor. Please therefore use the sample service. Samples are available for colour and texture match only, and are supplied in A4 size. The full design and pattern repeat can be viewed online. We charge for samples.
We do our best to send samples out as soon as they are requested however in busy periods, these can take approximately 7-days.
To order a sample, browse to the particular wallpaper you are interested in and click the sample radio button.
The samples (A4 sized) will then be sent by standard mail. Each sample has free delivery.
Payment may be made by any of the means stated. Orders are accepted on the condition that Products will be supplied at the price ruling on despatch. Woodchip & Magnolia uses Stripe to provide maximum security over the internet. Paypal is also a payment option. Please be aware that your billing address must be the same as the card registered address otherwise your card will be declined.
All prices are based in Pounds sterling and are inclusive of VAT, the Delivery charge is in addition as per order. Payments can be made via Visa and Mastercard credit cards, or Switch and Delta Debit cards.
Orders will be accepted through the website 24-7, 365 days per year, however, our offices are only open Monday to Friday 9am until 5pm so orders will only be processed during these times.
Delivery charges are automatically calculated and applied at the checkout so please ensure you are happy with them before placing your order.
Orders to all destinations on the UK mainland will depend on what shipping time you have chosen. Orders to other destinations may take slightly longer and will be dependent on postcode.
Sample deliveries are as above, except that the samples will be dispatched by first class post.
If any Products are out of stock You will be notified at the earliest opportunity. Delivery will normally be by post or courier. All Products must be paid for prior to or on delivery. Risk shall pass on delivery. If there is any short delivery or damage to goods in transit, this should be notified to Woodchip and Magnolia by You with full particulars within three working days of delivery. We cannot be financially liable for delay in delivering the Products, however arising.
All goods are stringently checked before despatch to ensure they meet our high quality standards and are fit for purpose. However, please check all products for colour, design and quality, or imperfections.
With wallpaper these things must be checked before hanging the rolls, as we will NOT accept any claims after hanging or cutting of the product. We will NOT refund any amount of money for labour spent or incurred in hanging these wallpapers.
All customers have seven working days to cancel their order following the delivery of the goods. This can be done by contacting us by email at firstname.lastname@example.org and you will receive a Returns Merchandise Authorisation form. Customers must also arrange (at their own expense) to return the goods in the same condition they were received. The goods will be deemed returned when received by Woodchip & Magnolia, and we will refund the monies within at least 14 working days.
We cannot accept opened rolls of wallpaper
Returns for any other reason i.e. products are defective, the manufacturer will require a sample of the product to us with the label. it should not be necessary to return all the faulty product. Please do note that You should check all wallpaper products for faults before and during hanging. If the product is defective in any way or has a fault, a full replacement or refund will be made at no charge. However if required a refund will be provided within 14 days.
Unfortunately we do not accept returns on wallpaper samples.
All returns should be sent to the address below (please use your RMA form for all returns):
Customer Services: Woodchip & Magnolia
In addition, for up to 28 days after purchase goods may be returned provided that they are in the same condition as stated above together with the sales ticket for a refund subject to a 20% re-stocking charge. However, if a product has been made individually to your specification then these rights to return do not apply, unless the product is faulty. These provisions do not affect your statutory rights, see below. No returns can be accepted or will be credited without prior agreement, therefore email us within seven days at email@example.com please state your sales reference number, date of receipt, the reason for returning the Product, and you will be provided with a Returns Merchant Authorisation form
Should a customer wish to cancel an order, prior to despatch, Woodchip & Magnolia will give the customer a full refund of their money within 14 days of the notification to Woodchip & Magnolia of the cancellation.
If Woodchip & Magnolia discovers that a price was mis-stated or that a Product is out of stock, Woodchip & Magnolia will either notify You by e-mail or give You the option of voiding the sale.
Sale of Goods
All Products are believed by Woodchip & Magnolia to be of a quality suitable for the purpose and specification for which they are intended. Any defect should be reported to Woodchip & Magnolia immediately it is discovered. All technical information in response to enquiry is given by Woodchip & Magnolia in good faith. It will ultimately be for You to satisfy yourself as to the suitability of the product having regard to Your own particular situation and upon site conditions that are unknown to Woodchip & Magnolia. The liability of Woodchip & Magnolia will not exceed the value of the Products supplied. In particular, loss of profits and consequential, financial and other such losses are excluded.
Your purchase of Products from Woodchip & Magnolia will be a contract made in England. Any dispute will be governed by English law and the parties agree to submit to any court of competent jurisdiction within England. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damage and accordingly some limitations here stated may not apply to You. Your rights are unaffected. Woodchip & Magnolia can revise these Terms without notice by posting new Terms on the Woodchip & Magnolia site or by notifying You by e-mail. Further purchase of Products after such posting or notification constitutes Your acceptance of the revised Terms.
Your Local Laws
Use and import of Products by You are subject to Your own customs, policies, clearance and any fees and You must comply with all laws and regulations of the country of import. No warranty is given by Woodchip & Magnolia as to the legality of the Products at the location where they are received. April 2000
Copyright: All design, text, graphics, and the selection, alteration and arrangement of the aforesaid elements are the copyright of Woodchip & Magnolia, all respective trade marks and logos are property of the respective manufacturers and it's associated partners.
Hypertext Links and Cookies
Where this website is hypertext linked to any website operated by any third party accepts no responsibility or liability arising in respect of any content, information or transaction on or carried out on such website. The presence of a hypertext link on our website shall not be deemed to be a recommendation or endorsement of such website by Woodchip & Magnolia.
We do not share your personal information with any other organisations or individuals. We keep all information you provide to us, no matter how or why you provide it completely confidential (for example, subscribing, completing an online form, etc.).
Only those employees with relevant business duties (Directors and support staff) may access personal information, and only to perform their duties. They are subject to dismissal for any privacy violation.
We promise never to provide any information about our clients or enquirers to any third party, except of course in the unusual event should we be required to do so by law.
If you feel that this site is not following its stated information policy, you may contact us by email.
Cookies are information files that are stored on your hard drive and are designed to allow us to remember you each time you visit. You can change the settings on your browser if you would prefer cookies not to be saved on your system.
We ask that you provide us with all the requested information as it is necessary for us to fulfil your order. We also ask that you maintain this information in order for us to keep you updated about your order and also to answer any queries you have about our website.